At Balentes, we are committed to ensuring that every order is delivered with the same care and attention devoted to the creation of our products. All shipments are handled through trusted express courier services, providing a fast, secure and complimentary delivery experience.
Complimentary Express Delivery
All orders benefit from free express shipping.
Orders are dispatched once payment has been successfully authorised and the delivery details have been confirmed.
Delivery times are estimated as follows:
- Spain: 24–48 hours via Correos Express.
- International destinations: 1–3 business days via DHL Express.
Please note that delivery times are estimates and may be affected by circumstances beyond our control.
Order Tracking
As soon as your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You may monitor the progress of your shipment at any time using the tracking link provided in the email or by signing into your Balentes account and selecting the relevant order.
Delivery Requirements
For security reasons, all deliveries require:
- The signature of the recipient upon delivery.
- Presentation of a valid form of identification to verify receipt of the parcel.
These measures help us ensure that every order is delivered safely to its intended recipient.
Packaging
Every Balentes order is presented in our signature packaging, carefully prepared to protect each item throughout its journey.
Our packaging reflects the same commitment to quality, elegance and attention to detail that defines every Balentes creation.
